Human factors

Our specialized human factors team

Our specialized human factors team excels in crafting solutions tailored to diverse human requirements. Our proficiency encompasses fundamental ergonomic principles applied in the design of control rooms, comprehensive wayfinding strategies, and the utilization of psychology to implement behavioural and organizational change initiatives. We deliver well-structured, evidence-based solutions to address the challenges faced by our clients.

As part of a prominent international organization, our human factors team benefits from access to an extensive array of technical expertise. This expertise spans across core engineering disciplines and extends to specialized fields, including social research, environmental and waste management analysis, and safety expertise.

Whether you seek to enhance your existing environment, plan a new operating centre reliant on efficient human performance, contemplate organizational change, or strive for an improved user experience, we adopt a uniquely comprehensive approach tailored to your specific needs.

Application areas

Transport - heavy and light rail, road, marine and aviation
Power - oil, gas, energy plants and nuclear facilities
Retail - including shopping malls, airports, stadia
Public sector
Urban environments
Business and office premises

Our services

Our team excels in a diverse range of disciplines, employing unique expertise across various domains. Our core competencies include:

Behavioural Insights

We possess a deep understanding of the factors influencing human behaviour, applying this knowledge to design and implement tailored behavioural and organizational change programs. Our expertise extends to creating collaborative work environments and enhancing safety behaviours.

Work Environment Design

Whether it's reducing building costs, adapting to organizational changes, promoting resource sharing, facilitating flexible working, enhancing well-being, or optimizing performance, we specialize in designing and remodelling work environments to meet client specifications.

Control Room and Workspace Design

Recognizing the impact of physical environments on well-being and productivity, our team integrates ergonomic, anthropometric, and environmental design principles. Using 3D modelling, we create workspaces and control rooms tailored to end-user needs.

Human Machine Interface (HMI) Design

In an era of complex systems, our user-centric approach to HMI design aims to enhance efficiency, situational awareness, and minimize human error from concept to delivery.

Workload and Job Design

Applying specialist skills in job design, we ensure efficient work allocation to foster optimal performance, enhance safety, and reduce the likelihood of errors.

Wayfinding

Focusing on human behaviours and navigation techniques, we use space syntax analysis to optimize information delivery. Our expertise ranges from master planning to technical design, employing specialized analysis techniques to ensure user-centric design.

Crowding and Evacuation Management

Combining pedestrian modelling, behavioural psychology, and visual analysis, we understand how the environment influences decision-making in planned or emergency situations.

Human Factors Integration

Integrating human factors into systems engineering and management processes, we uphold best practices throughout the project life cycle.

User Experience

Employing innovative methodologies, we deeply understand user needs, delivering products and services that are useful, usable, desirable, accessible, and trusted.