Knowledge Management
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knowledge Management
Effective knowledge management
Effective knowledge management is crucial within knowledge-based fields like ETS. Competent managers are designated for each specialized field within ETS, with the responsibility of consistently expanding the organization’s knowledge in their respective areas. They actively contribute to documentation efforts and ensure the dissemination of knowledge across the entire ETS Group. Serving as in-house partners, competence officers play a vital role in addressing challenges within their expertise domains. The ETS Group has established the ETS Knowledge Portal to facilitate easy access to its extensive knowledge base, available to all employees and featuring a diverse collection of internal and external documents.
Recommended Practices
ETS has curated a comprehensive set of recommended practices encompassing various design steps and complementary services. These practices delineate the procedures endorsed by ETS for specific work stages, complemented by intricate workflows. This initiative facilitates the seamless transmission of knowledge from seasoned professionals to newer team members. In collaborative endeavours among ETS companies, ensuring a shared comprehension of workflows and outcomes is paramount for efficient teamwork. The process descriptions within the recommended practices play a pivotal role in attaining this objective.
